Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numerous HVAC, plumbing, electrical, and various home service companies often miss out on potential earnings due to improper pricing strategies and operational inefficiencies. By seamlessly pinpointing gaps in pricing and efficiency, businesses can significantly boost their profits. Our field service management software is designed to guarantee that the jobs executed by service companies yield profitability. Sera is dedicated to helping you surpass the industry standard of 8% profit by providing real-time tracking of job time efficiency. Clients who have transitioned to our solution have experienced an impressive average revenue increase of 52% within just six months. This software not only facilitates the generation of larger service tickets but also enhances dispatch efficiency, automates service agreements, and maintains comprehensive customer histories. It ensures that your plumbing projects stay on schedule, your clients receive timely updates, and your team has immediate access to essential job information. Additionally, streamline job scheduling, optimize route planning, and conveniently send quotes and invoices via text with our specialized electrical software, enabling a more effective service delivery process. Ultimately, leveraging this technology can transform your operational workflow and elevate your business’s financial performance.

Description

At Service Proz, our goal is "to equip service-driven companies with a comprehensive, high-quality workforce management and customer care solution." The aim of Service Proz is "to deliver practical, efficient, reliable, and logical software that enhances the operational productivity of home service enterprises." With the advent of Cloud-based, on-demand service management software, the entire organization is interconnected 24/7, enabling access to vital information from anywhere in the world. This constant availability eliminates any potential for disputes or miscommunication. The Office Manager can oversee the complete landscape of the business, including daily work orders, scheduling, customer appointments, and invoicing. Meanwhile, the Dispatch team can monitor the planned schedule, track its current status, and respond quickly to any changes that arise. Field Technicians can access their scheduled tasks and all pertinent information directly on their smartphones or tablets, which streamlines their workflow. This seamless integration of technology results in improved overall efficiency and service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sera

Country

United States

Website

sera.tech/

Vendor Details

Company Name

Service Proz

Country

United States

Website

www.serviceproz.net

Product Features

Electrical Contractor

Billing & Invoicing No 
Commercial / Industrial No 
Contract Management No 
Customer Database No 
Electronic Signature No 
Mobile Access No 
Quotes / Estimates No 
Scheduling No 
Time Tracking No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Garage Door

Billing & Invoicing No 
Contract Management No 
Customer Management No 
Dispatch Management No 
Equipment Tracking No 
Inventory Management No 
Job Costing No 
Scheduling No 
Warranty Tracking No 

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

HVAC Estimating

Billing & Invoicing No 
Commercial/Industrial No 
Cost Database No 
Data Import / Export No 
Equipment Maintenance No 
Financing Management No 
Labor Rates No 
Quotes/Proposals No 
Scheduling No 
Takeoff No 

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Plumbing Estimating

Change Orders No 
Commercial / Industrial No 
Cost Database No 
Data Import / Export No 
Fitting Management No 
For General Contractor No 
Overhead Costs Estimating No 
Prebuilt Assembly No 
Quotes / Proposals No 
Takeoff No 

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling No 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives

FieldEdge Reviews

FieldEdge

Xplor