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Description
Introducing a comprehensive customer service messaging platform designed to streamline your interactions with clients. When your customers have inquiries and your resources are limited, we are here to assist you in regaining control. Join thousands of users from the most cutting-edge companies around the globe. Our solution allows you to manage all customer interactions through a single, consolidated inbox. Conversations from chat, email, social media, reviews, and messaging are all directed in real-time and managed within one seamless interface. With AI-powered bots addressing repetitive inquiries, your human agents can focus on providing fast and responsive customer care through a unified inbox tailored for efficiency. The platform fosters a messaging-first environment, replacing the outdated, impersonal email and chat ticket systems. Every channel transitions into a more engaging messaging experience, benefiting both your customers and your team alike. Effortlessly oversee social messaging platforms like Facebook and Twitter, including both public and private messages, along with web chat and Messenger channels such as Line, all within shared inboxes, while intelligently distributing conversations across your online team for optimal response times. Now, your customer service can truly shine in a modern, interconnected world.
Description
SiteContact is a Facebook autoresponder. It helps you build a great Facebook fan base in four different ways. This software increases open rates 7 times more than email marketing and allows you to reach more customers. It generates more leads without the need for an opt-in form, and it offers a 100% inboxing rate.
SiteContact Features:
• Get leads from any website or webpage.
• Allows users to easily send broadcast messages.
• Simple setup for welcome messages for new subscribers
• Guarantees 100% inboxing rate each time
• Reached the audience on both mobile and PC.
• Visitors can opt-in to receive messages from us by clicking the message us button. They can also carry on the conversation.
• Customers can opt-in to customer chat so they can continue chat in the chat box.
• Supports broadcast message scheduling.
• Customers get instant feedback
• Provides detailed information about how the list is growing.
API Access
Has API
API Access
Has API
Integrations
Facebook
Azure Marketplace
Instagram
LinkedIn
WhatsApp
X (Twitter)
Integrations
Facebook
Azure Marketplace
Instagram
LinkedIn
WhatsApp
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$37/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sentiment
Founded
2014
Country
United Kingdom
Website
www.sentiment.io
Vendor Details
Company Name
Teknikforce
Founded
2013
Country
Dubai
Website
getsitecontact.in/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling