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Description

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

Description

Unlock valuable insights to maximize your lead potential and enhance your revenue with Vespio's AI-driven sentiment analysis tool, which reveals concealed customer preferences from every interaction. Our innovative platform proficiently anticipates customer engagement and provides intelligent recommendations to help you secure more successful transactions. Utilize our advanced AI resources tailored to elevate your win rate, minimize market entry inefficiencies, and free up your sales representatives' time through comprehensive analytics, actionable insights, and astute suggestions. Our solution dissects your video calls into manageable segments, offering enhanced transparency for each pitch component, detailed success metrics for every segment, and AI-generated advice on improving outcomes based on past victories. Additionally, it enables you to identify and interpret over 500 signals across multiple languages, allowing you to foresee the results and overall sentiment of a sales meeting by analyzing voice and facial cues with exceptional accuracy exceeding 90%. By integrating this powerful tool into your sales strategy, you can consistently refine your approach and significantly boost your success rate.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sentiment Search

Founded

2019

Country

United Kingdom

Website

www.sentimentsearch.com

Vendor Details

Company Name

Vespio

Country

United Kingdom

Website

vespio.ai/

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

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