Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
Description
Social Smart for Engagement empowers businesses to significantly enhance their marketing efforts through social media, all while ensuring adherence to regulatory standards. Meanwhile, Social Smart for Research aids organizations in refining their communications by curating high-quality content and offering essential information along with adaptable content repositories. Additionally, Social Smart for Compliance enables firms to utilize social media in a manner that minimizes risk, aligning with industry or internal compliance guidelines established by the organization. Furthermore, Social Smart Sentiment Analysis provides insights into the public's perception across social platforms regarding various entities, such as corporations, investments, and brands, facilitating informed decision-making. Overall, these innovative tools collectively enhance an organization's ability to navigate the digital landscape effectively and responsibly.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Vendor Details
Company Name
Social Smart Software
Founded
2012
Country
United States
Website
isocialsmart.com
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling