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Description
Our platform caters to over 100 enterprise clients from various industries by effectively overseeing their API full life cycles, which enhances productivity and accelerates time-to-value for developers and businesses alike. Recognized as both 'a leader' and 'a strong performer' in two Forrester reports, along with being labeled 'visionary' in Gartner's Magic Quadrant for full life cycle API management, our offering stands out in the market. We provide experimental environments (Sandbox) and facilitate private or public Hackathons, allowing collaboration with start-ups and fostering innovative ecosystems. This initiative encourages the emergence of new business models, while our open platforms boast improved design, documentation, and security features that elevate the overall customer experience. Consistent access to company data and user experiences is ensured, leading to enhanced omnichannel and IoT interactions. Additionally, our platform promises better scalability and security, making it adaptable to the needs of partners while adhering to global security standards. We also specialize in managing partners' ecosystems, enabling connections to modernize legacy systems, and integrating internal systems with SaaS applications. Furthermore, our architecture is designed to support microservices, paving the way for more agile and responsive development practices in the digital landscape. This multifaceted approach not only streamlines operations but also positions companies for future growth and innovation.
Description
Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.
API Access
Has API
API Access
Has API
Integrations
Avaya Aura
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Extensiv 3PL Warehouse Manager
Facebook Messenger
Genesys Cloud CX
HubSpot Customer Platform
Microsoft Teams
SAP SuccessFactors
Integrations
Avaya Aura
Avaya Experience Platform
Capillary Engage+
Cisco Unified Contact Center
Extensiv 3PL Warehouse Manager
Facebook Messenger
Genesys Cloud CX
HubSpot Customer Platform
Microsoft Teams
SAP SuccessFactors
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sensedia
Founded
2017
Country
Brazil
Website
www.sensedia.com/api-management-platform
Vendor Details
Company Name
Bitonic Technology Labs
Founded
2016
Country
San Mateo, California
Website
yellow.ai/
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking