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Description

SendOps helps marketing, product, and development teams build automated customer journeys using the Amazon SES account they own. Its email workflows support welcome series, onboarding, trial conversion, abandoned-cart follow-ups, and win-back campaigns. Teams can create journeys visually without code, or use readable SendFlow definitions, the API, and AI agents through MCP. Product activity, segment changes, dates, and recognized website visits can start a workflow. Branching, behavioral waits, personalized messages, conversion exits, and webhook steps let teams adapt each follow-up to the customer. SMS, push notifications, and application actions can be connected through webhooks. Contact management, dynamic segmentation, consent, reusable templates, broadcasts, shadow-mode rehearsals, and delivery and engagement analytics support the workflow lifecycle. Message search, deliverability alerts, DMARC monitoring, and inbound email are also available. SendOps uses flat platform subscriptions without per-contact or per-email SendOps charges. A free plan is available, and AWS usage is billed separately. A guided, keyless AWS connection keeps delivery on your own SES infrastructure; existing transactional email continues independently of SendOps.

Description

Customized Customer Messaging Driven by Behavior. Ideal for Your SaaS Platform. Effectively onboard and engage your users through targeted campaigns that respond to their behaviors. Select the optimal communication channel — whether through email or in-app notifications — to provide essential information at crucial moments. Streamline your onboarding process with automated campaigns tailored to user actions. Ensure timely delivery of relevant content. Activate email campaigns automatically in response to user interactions (or lack thereof) within your application. Determine the best medium for each communication: leverage either email or in-app messages. Classify your users according to their behavior patterns. Dispatch individual announcements or promote new features through one-off broadcasts. Utilize pre-designed campaign templates, eliminating the need to begin anew each time. Monitor user profiles effortlessly through a user-friendly admin dashboard. Apply filters or explore individual user profiles in detail, accessing all their interactions and characteristics. This approach not only enhances user experience but also fosters deeper engagement with your product.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon SES Yes 
RudderStack No 
Segment No 
Stackreaction No 

Integrations

Amazon SES No 
RudderStack Yes 
Segment Yes 
Stackreaction Yes 

Pricing Details

$29/month
Free plan available. Team: $29/month. Business: $149/month. Flat platform subscription with no per-contact or per-email SendOps fees. AWS usage is billed separately.
Free Trial No 
Free Version Yes 

Pricing Details

$99 per month
Or $79 per month if billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SendOps

Founded

2025

Country

United States

Website

sendops.dev/

Vendor Details

Company Name

Userlist

Founded

2017

Country

United States

Website

userlist.com

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging No 
Content Management Yes 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation No 
In-App Training Yes 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding Yes 

Transactional Email

A/B Testing No 
Contact Database Yes 
Dynamic Content Yes 
Email Monitoring No 
Mailing List Management Yes 
Reporting/Analytics Yes 
Spam Check No 
Template Management No 

Alternatives

Alternatives