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features
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support

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Description

Boost your business's sales through consistent branding with Send Social Media's robust suite of tools! Streamline your entire marketing strategy by utilizing various channels such as Twitter, Email, Blog posts, SMS, and beyond. Stay attuned to public sentiment about your brand by tracking conversations across more than 30 social media platforms. Dive into comprehensive analysis of your performance, including metrics like clicks, referrals, shares, comments, and views using our Social Media Analytics dashboard, and generate in-depth custom reports. Become part of the community of countless franchisors and local enterprises that rely on Send Social Media for effective Social Media Management. Our platform not only facilitates customer engagement but also empowers you to assess results and keep tabs on your brand’s presence across multiple networks simultaneously, ensuring that you never miss a beat in the digital landscape.

Description

Explore our comprehensive social media solution to elevate your customer experience on social platforms. Designed to seamlessly integrate into your omnichannel strategy, we foster engagement with your audience across all social media networks. By addressing your community's concerns directly on social platforms, you demonstrate your brand's commitment to their needs. Tune into the sentiments of your audience and strengthen connections to boost overall engagement levels. Forge meaningful relationships with your customers, transforming casual social media followers into passionate advocates for your brand. Amplify your brand's presence on social media while guiding users effectively through their customer journey. We provide services including assessment, recruitment, tool setup, and training. After implementing our tailored solutions, including processes, tools, metrics, and training, we establish a robust and effective social media community management system that drives results. With our support, you can not only manage your online presence but also enhance the overall customer experience and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Escreen Yes 
Facebook Yes 
Gmail Yes 
Google Analytics Yes 
LinkedIn Yes 
Scribd Yes 
WordPress Yes 
X (Twitter) Yes 

Integrations

Escreen No 
Facebook No 
Gmail No 
Google Analytics No 
LinkedIn No 
Scribd No 
WordPress No 
X (Twitter) No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Send Social Media

Founded

2010

Country

United States

Website

www.sendsocialmedia.com

Vendor Details

Company Name

Teleperformance

Founded

1978

Country

France

Website

www.teleperformance.com/en-us/services/social-media

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

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