Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sellora AI serves as a browser-based customer support tool and lead management platform tailored specifically for independent automotive enterprises, such as used car dealerships. This innovative system links vehicle inventory and detailed specifications with customer inquiries and team responses. Employees can categorize each vehicle's features as present, absent, or unknown; if a feature is uncertain, the assistant prompts staff to verify it. With the customer's consent, a contact request can be generated, allowing for the capture of a name, phone number, or email, all associated with the vehicle in question for team evaluation. The platform enables team members to access it based on their roles, consolidating leads, messages, appointments, and follow-ups into a singular workspace. While Sellora facilitates initial customer interactions and ensures effective sales processes, it does not function as a complete dealer management, workshop, or accounting solution. A public demonstration showcases fictional data and predetermined scenarios, but actual usage necessitates account creation, highlighting the importance of personalization in real-world applications. This structure not only streamlines operations for automotive businesses but also enhances customer engagement through efficient communication.
Description
Urban Science operates as a comprehensive data, analytics, and technology platform tailored for the automotive industry, enabling manufacturers, dealerships, agencies, and AdTech providers to navigate the complexities of the market and take decisive action. By leveraging near real-time, industry-wide vehicle sales data sourced from the Urban Science DataHub, it uncovers insights into sales performance, customer churn, competitive dynamics, network enhancement opportunities, service deficiencies, and the effectiveness of media strategies. The platform empowers teams to compare sales, market share, vehicle models, market segments, and geographical data against their competitors, while also integrating notifications into dealership CRMs when potential buyers choose alternatives, thereby enhancing follow-up, training, and marketing efficiency. Additionally, Urban Science amalgamates CRM activities with daily sales figures and defection statistics, providing a detailed view of dealership performance. Furthermore, it assists dealer groups in assessing their performance metrics and pinpointing potential areas for expansion and growth, ultimately contributing to a more informed decision-making process.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Pilot onboarding is arranged in advance, and any applicable costs are agreed before setup.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sellora AI
Website
www.sellora-ai.nl/
Vendor Details
Company Name
Urban Science
Founded
1977
Country
United States
Website
www.urbanscience.com
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No