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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

Description

Effortlessly establish, modify, and initiate sessions by utilizing the session manager alongside inheritable session attributes. A diverse range of authentication methods, protocols, and algorithms ensures readiness for any scenario. Xshell's Local Shell provides crucial tools right within the application and allows for the creation of custom aliases for frequently used commands. Easily navigate through a graphical representation of the remote directory's files while benefiting from both upload and download functionalities. You can personalize your interface using drag-and-drop features and efficiently handle all tabs with the tab manager. Create quick-access command buttons and sets for often-used commands, assigning them to designated sessions for convenience. Utilize the compose pane to draft and edit multiple lines of text before dispatching them to one or more sessions simultaneously. Additionally, establish and manage SSH tunnels on the fly, even when a session is actively running. Enjoy customizable terminal aesthetics, mouse behavior settings, various logging options, and much more. The potential for personalization and efficiency is limitless, making each user's experience unique. Tailor your keyboard's functionality by mapping specific actions to chosen key combinations, enhancing your workflow even further.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Trial No 
Free Version Yes 

Pricing Details

$99 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Vendor Details

Company Name

NetSarang

Country

United States

Website

www.netsarang.com/en/xshell/

Product Features

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Product Features

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