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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

Description

Effortlessly establish, modify, and initiate sessions by utilizing the session manager alongside inheritable session attributes. A diverse range of authentication methods, protocols, and algorithms ensures readiness for any scenario. Xshell's Local Shell provides crucial tools right within the application and allows for the creation of custom aliases for frequently used commands. Easily navigate through a graphical representation of the remote directory's files while benefiting from both upload and download functionalities. You can personalize your interface using drag-and-drop features and efficiently handle all tabs with the tab manager. Create quick-access command buttons and sets for often-used commands, assigning them to designated sessions for convenience. Utilize the compose pane to draft and edit multiple lines of text before dispatching them to one or more sessions simultaneously. Additionally, establish and manage SSH tunnels on the fly, even when a session is actively running. Enjoy customizable terminal aesthetics, mouse behavior settings, various logging options, and much more. The potential for personalization and efficiency is limitless, making each user's experience unique. Tailor your keyboard's functionality by mapping specific actions to chosen key combinations, enhancing your workflow even further.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Trial
Free Version

Pricing Details

$99 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Vendor Details

Company Name

NetSarang

Country

United States

Website

www.netsarang.com/en/xshell/

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

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