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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ScriptLMS is a versatile training and compliance solution that was initially designed for the healthcare sector but is adaptable for any organization needing to educate employees and monitor their progress. It operates on a straightforward annual licensing model — a flat fee of $500 per year for up to 62 users, with an additional $8 per user for larger teams, contrasting with the per-seat subscription model offered by competitors like Relias. Administrators can create training modules using various formats, including information pages, videos, and ten types of interactive activities, such as multiple choice and scenarios, which must be completed in order to prevent users from bypassing content. The platform includes essential features for compliance, including built-in testing, automatically generated certificates, and a comprehensive admin audit log. Users can integrate their own content easily, as ScriptLMS serves as a robust engine rather than a content library. Additionally, the system can be installed on your own servers, ensuring that all staff information remains secure and under your management, and options for white-label branding are also offered. A free trial period of 30 days, providing access for 15 staff members and one admin without requiring any credit card details, allows potential users to evaluate the platform's capabilities before making a commitment. This flexibility makes ScriptLMS an appealing choice for companies across various industries aiming to enhance their training programs.

Description

Simple Chat serves as an AI-powered helpdesk tailored for Shopify storefronts. The chatbot efficiently manages live chat and email correspondence, utilizing data from store products, orders, policies, frequently asked questions, custom metafields, and specific merchant guidelines. It is capable of tracking orders, modifying and verifying shipping addresses, canceling transactions, and diligently following up on unresolved issues until they are addressed. All interactions are consolidated into a single inbox within the Shopify admin, allowing staff to intervene whenever necessary. To keep the team informed about escalated matters, alerts are sent via Slack. Additionally, the application provides notifications for back-in-stock items, oversees product subscriptions, and prepares responses for chargebacks related to Shopify Payments. By integrating with ShipHero, users can enhance the context related to warehousing and fulfillment. The pricing model is based on each AI resolution, eliminating monthly and per-seat fees: the Standard plan costs $0.29 for every AI-resolved conversation, while the Premium plan is priced at $0.89, with charges processed through Shopify. Notably, conversations that are taken over by staff incur no additional costs, making the service economical for merchants. This flexible pricing structure encourages users to maximize the benefits of AI assistance without worrying about escalating costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ShipHero No 
Shopify No 
Shopify Flow No 
Slack No 

Integrations

ShipHero Yes 
Shopify Yes 
Shopify Flow Yes 
Slack Yes 

Pricing Details

$500.00/year
$500 per year for up to 62 staff accounts. Larger organizations: $8 per staff member per year for 63 or more. One annual license covers your whole organization, and inactive staff don't count toward your total. Self-hosted on your own web server, no subscription lock-in, and free updates included. Try it free for 30 days before you buy, with no credit card required. (trial supports up to 15 staff)
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.29/AI resolution
Standard costs $0.29 per AI resolution; Premium costs $0.89 per AI resolution. There is no monthly subscription or per-seat charge. Shopify bills usage. Live-store use requires a paid usage plan; development stores can test at no charge. Human-handled conversations are not billed as AI resolutions.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ScriptLMS

Founded

2026

Country

United States

Website

scriptlms.com

Vendor Details

Company Name

SA Inc.

Founded

2017

Country

Canada

Website

simple-chat.com

Product Features

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring Yes 
Corporate / Business Yes 
Customizable Yes 
Gamification Yes 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance No 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives

Ticketline Reviews

Ticketline

Bodanius