Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
Description
Squint is an innovative Manufacturing Intelligence platform that leverages artificial intelligence and augmented reality to rapidly capture essential tribal knowledge, transforming traditional formats like videos, spreadsheets, and PDFs into engaging, immersive work instructions that employees appreciate. This platform allows organizations to convert their procedures into detailed AR guides, which overlay informative text, instructional videos, and spatial cues directly onto the actual work environment, providing on-the-spot assistance through conversational troubleshooting and adaptable learning to enhance retention and quality. With its user-friendly content creation features, effective management tools, and insightful performance measurement dashboards, Squint grants comprehensive visibility into operator actions, helping to identify knowledge gaps, standardize tasks, and empower every operator to achieve expert-level performance. By integrating the digital and physical realms through the use of cameras, sensors, and real-time analytics, Squint translates expert knowledge into easily accessible guidance, thereby increasing precision and minimizing waste throughout the manufacturing process. As a result, organizations can foster a culture of continuous improvement and operational excellence among their workforce.
API Access
Has API
API Access
Has API
Integrations
Desktop.com
Indent
Rippling
Teamstack
Zendesk
Pricing Details
$57.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Vendor Details
Company Name
Squint
Founded
2021
Country
United States
Website
www.squint.ai/
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Manufacturing Intelligence
Aggregation
Analysis
Contextualization
KPIs
Propagation
Visualization
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control