Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

Description

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
IT Glue Yes 
Kaseya BMS Yes 
N-able N‑central Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
Syncro Yes 
Auvik Yes 
Comet No 
Freshservice Yes 
IBM Cloud Veeam No 
MSP360 Connect No 
ManageEngine Endpoint Central Yes 
MyGlue Yes 
Naverisk RMM & PSA Yes 
Neo Agent Yes 
RangerMSP Yes 
StorageCraft Cloud Backup No 

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
Datto RMM Yes 
IT Glue Yes 
Kaseya BMS Yes 
N-able N‑central Yes 
ScalePad Lifecycle Manager Yes 
ServiceNow Yes 
Syncro Yes 
Auvik No 
Comet Yes 
Freshservice No 
IBM Cloud Veeam Yes 
MSP360 Connect Yes 
ManageEngine Endpoint Central No 
MyGlue No 
Naverisk RMM & PSA No 
Neo Agent No 
RangerMSP No 
StorageCraft Cloud Backup Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/backup-radar/

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Server Backup

Backup Scheduling No 
Bare-Metal Restore No 
Compression No 
Continuous Backup No 
Differential Backup No 
Disaster Recovery No 
Encryption No 
Incremental Backup No 
VM Backup No 

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