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features
design
support

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Write a Review

Description

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

Description

This application is designed for both stationary and mobile devices, utilizing a wireless communication protocol for seamless connectivity. It is fully compatible with iOS, Android, Windows, and OS X, allowing users to log in and start working immediately. The platform delivers edge data, supply chain insights, and analytics, functioning effectively in both disconnected and connected modes. With a flexible workflow setup and effortless integration capabilities with TegoHub and other enterprise applications, it ensures visibility across the organization via cloud deployment. Users can define processes without any coding knowledge, thanks to a user-friendly drag-and-drop interface. The adaptable workflow, various asset types, and adherence to industry data standards guarantee access to the latest information regarding a product’s lifecycle and business operations. Fully scalable and customizable widgets and dashboards enhance user experience, while the application supports a wide range of multimedia file formats, including images, documents, spreadsheets, and other unstructured data. Additionally, its low-power or no-power technology makes it ideal for use with rugged, disconnected, or mobile assets in diverse environments. Overall, this application provides a comprehensive solution for modern business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atera Yes 
Autotask PSA Yes 
Backup Radar Yes 
Breach Secure Now Yes 
Cisco Meraki Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
ConnectWise RMM Yes 
Freshservice Yes 
HaloPSA Yes 
Hudu Yes 
IT Glue Yes 
Kaseya VSA Yes 
ManageEngine Desktop Central MSP Yes 
N-able N‑central Yes 
ServiceNow Yes 
SonicWall Analytics Yes 
SuperOps Yes 
Syncro Yes 
Warranty Wizard Yes 

Integrations

Atera No 
Autotask PSA No 
Backup Radar No 
Breach Secure Now No 
Cisco Meraki No 
ConnectWise Automate No 
ConnectWise PSA No 
ConnectWise RMM No 
Freshservice No 
HaloPSA No 
Hudu No 
IT Glue No 
Kaseya VSA No 
ManageEngine Desktop Central MSP No 
N-able N‑central No 
ServiceNow No 
SonicWall Analytics No 
SuperOps No 
Syncro No 
Warranty Wizard No 

Pricing Details

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-manager/

Vendor Details

Company Name

Tego

Website

tegoinc.com/tegos-platform/

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Aviation

Accounting / Revenue Management No 
Aircraft Utilization No 
Boarding Management No 
CRM / Flight History No 
Check-in No 
Employee Management No 
Flight Crew Scheduling No 
Flight Scheduling / Dispatch No 
Fuel Management No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Lot Costing / Leasing Management No 
Maintenance Management No 
Pilot Management No 
Point of Sale No 
Time Tracking No 
Website / Online Ticketing No 

Aviation Maintenance

Compliance Management No 
Components Tracking No 
Flight Time Tracking No 
Inventory Control No 
Labor Hours Tracking No 
Logbook Tracking No 
Maintenance Scheduling No 
Manuals No 
Service Bulletins No 
Work Order Management No 

Calibration Management

Calibration Instructions No 
Calibration Schedules No 
Compliance Management No 
Device History No 
Due Date Tracking No 
Gage Management No 
Label Printing No 
Measurement Readings No 
Multi-Station Management No 
Out-of-Tolerance Notification No 
Statistical Data Reporting No 

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Digital Asset Management

Asset Categorization No 
Asset Library No 
Asset Sharing No 
Brand Control No 
Customizable Branding No 
File Conversion No 
Metadata Management No 
Mobile App No 
Reporting/Analytics No 
Search Within Document No 
Search/Filter No 
Version Control No 
Watermarking No 
Workflow Management No 

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Warranty Tracking No 
Work Order Management No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

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