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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

Description

Enhance and automate your business workflows using erwin Evolve, a comprehensive solution for business process modeling and management. This powerful tool empowers users to design process flows, visualize system interactions, and outline organizational hierarchies, thereby enhancing operational efficiency. Additionally, erwin Evolve provides analytical capabilities to identify gaps, eliminate redundancies, and address issues, facilitating impactful business transformations. It comprises a robust and customizable suite of tools for enterprise architecture and business process analysis. By mapping IT capabilities to their corresponding business functions, organizations can better understand the interplay between people, processes, data, technologies, and applications, ensuring that all elements are aligned to achieve broader enterprise goals. Such strategic efforts can encompass areas such as digital transformation, cloud migration, portfolio and infrastructure optimization, compliance with regulations, and fostering innovation. Ultimately, leveraging erwin Evolve not only streamlines operations but also positions businesses for future success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Autotask PSA
Breach Secure Now
Cisco Meraki
CrewHu
Hook Security
Hudu
INFIMA
IT Glue
KnowBe4
Liongard
Microsoft 365
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
NinjaOne
ScalePad
Simplesat
SmileBack
Syncro
vCIO Hero

Integrations

Autotask PSA
Breach Secure Now
Cisco Meraki
CrewHu
Hook Security
Hudu
INFIMA
IT Glue
KnowBe4
Liongard
Microsoft 365
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
NinjaOne
ScalePad
Simplesat
SmileBack
Syncro
vCIO Hero

Pricing Details

$149/month
Complete customer success

$15/month/per licensed client:
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-insights/

Vendor Details

Company Name

Quest Software

Founded

1987

Country

United States

Website

www.erwin.com/products/erwin-evolve/

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Enterprise Architecture

Application Portfolio Management
Architecture Governance
Capability Mapping
Diagramming
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

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