Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your IT can be the leader of the digital back-office journey. SapphireIMS transforms IT operations with its agile and intelligent solutions for IT Service Management and IT Asset Management. Fully digitized, automated IT functions with ITIL practices pave the way for all the other functions. SapphireIMS automates your back-office operations, and brings the ITIL benefits to each function. Enterprise Service Management connects all your functions and breaks down silos. Enterprise Asset Management automates the management and tracking of all assets, from IT to non-IT, physical to virtual, software to hardware, contracts to entitlements, and hardware to software. This allows for savings of up to 40%. You can prioritize and manage all compliances and risks with the help of pre-built templates, intelligent automation, and alignment to industry-specific regulations.
Description
Gain mastery over your fixed IT assets by overseeing license management, compliance, renewals, and overall expenditure while benefiting from straightforward micro agents and user-friendly software usage reports. You can remotely manage and distribute software to any online PC without relying on a VPN. Ensure your assets are current with patch management solutions tailored for Windows-based tools and any software within your ITIL framework. This system features remote control capabilities, enabling you to access any asset and provide assistance to users in their respective environments from anywhere. Deliver top-tier systems management for your global desktop assets, regardless of their network connectivity status. A thorough asset management system reveals the full extent of your resources, while continuous helpdesk tickets, reports, and audits track the changes made by your end users. Additionally, enterprise notifications facilitate the dissemination of crucial information, monitor feedback, and ensure the safety of your staff, creating a secure and efficient IT environment. By implementing these strategies, you can significantly enhance operational efficiency and asset utilization across your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Quickwork
No
SAP Business One
No
eG Enterprise
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$3 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Tecknodreams Software Consulting
Founded
2002
Country
India
Website
www.sapphireims.com
Vendor Details
Company Name
TriActive
Website
ignitetech.com/softwarelibrary/triactive
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
No
Server Management
CPU Monitoring
No
Credential Management
No
Database Servers
No
Email Monitoring
Yes
Event Logs
No
History Tracking
Yes
Patch Management
Yes
Scheduling
No
User Activity Monitoring
Yes
Virtual Machine Monitoring
No