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Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
Description
With the Walnut Loyalty platform, customers can accumulate points and redeem them directly in your webshop, while also having the ability to launch targeted email campaigns based on specific customer segments. If you're looking to grow your customer database, our user-friendly landing page tool makes this process seamless. You can design visually appealing email templates that reflect your brand identity. The combination of customizable templates and user-friendly tools allows you to monitor the statistics of both your active and completed campaigns, landing pages, and your personalized webshop. A loyalty platform encompasses more than just point accumulation and promotional efforts; it’s essential for your business to genuinely understand customer needs. Walnut Loyalty provides you with an intuitive online interface that aggregates valuable data, enhancing your insight into customer preferences, ultimately encouraging them to engage with your organization more frequently. By leveraging this data, you can tailor your offerings even further to meet customer expectations and foster loyalty.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau
Winston POS
Integrations
Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau
Winston POS
Pricing Details
$20,000 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Vendor Details
Company Name
Walnut
Country
Netherlands
Website
walnutloyalty.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management