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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Description

USEReady is a data, analytics, and AI solutions firm headquartered in New York. With over a decade of experience, USEReady helps organizations transform data into actionable insights and achieve business goals. The company offers migration automation tools like STORM and MigratorIQ, along with Pixel Perfect for enhanced enterprise reporting. Plus, its two practices viz., Data Value, which focuses on modern data architectures and BI & AI initiatives, and Decision Intelligence, which empowers informed decisions and drives business outcomes through AI lend further credence to its focus on data-driven transformation. With a global team of 450+ experts and offices in the U.S., Canada, India, and Singapore, USEReady has served over 300 customers, including Fortune 500 companies across various industries. The company partners with industry leaders like Tableau, Salesforce, Snowflake, Starburst, and AWS, and has received multiple awards, including Tableau Partner of the Year.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Tableau Yes 
Databricks No 
Microsoft Azure No 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Snowflake No 

Integrations

Salesforce Yes 
Tableau Yes 
Databricks Yes 
Microsoft Azure Yes 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Snowflake Yes 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Vendor Details

Company Name

USEReady

Country

New York

Website

www.useready.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Big Data

Collaboration No 
Data Blends No 
Data Cleansing Yes 
Data Mining No 
Data Visualization Yes 
Data Warehousing Yes 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics Yes 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

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