Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

Description

The future connected car experience is thin client applications and cloud frameworks that enable consumer commerce, in-car multimedia applications, mobile apps, enterprise services, and consumer commerce. Multi-media apps, AI-driven contextual recommendations and content delivery are all possible with the Xevo Journeyware platform. This platform is available for cloud, car, mobile devices. It also offers new monetization opportunities for automakers. The components of the Journeyware connected car platform can be found in more than 25,000,000 vehicles around the world. Xevo Context recommendation engine uses Journeyware's automotive AI technology. It provides a dynamic, hyper-contextual experience. These highly-relevant content are delivered as suggestions and offers based upon drivers' preferences, past behaviors, vehicle location, current route and more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Collate
Salesforce

Integrations

Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Vendor Details

Company Name

Xevo by Lear

Founded

1917

Country

United States

Website

www.xevo.com/journeyware/

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Alternatives

Alternatives

Yana Automotive Solution  Reviews

Yana Automotive Solution

Technosoft Automotive
Luxoft Autonomous Reviews

Luxoft Autonomous

Luxoft, a DXC Technology Company
Centra Auto Reviews

Centra Auto

Centra Hub
Airlinq Reviews

Airlinq

AIRLINQ