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Description
Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.
Description
Spyne is an AI-native automotive retail platform helping dealerships transform how they sell, service, and engage customers. Founded in 2018 and headquartered in Gurugram, India, with operations across the US and India, Spyne combines conversational AI, AI-powered vehicle merchandising, and dealership automation into one intelligent platform purpose-built for the automotive industry.
The company's flagship products, Vini AI and Studio AI, simplify every stage of the dealership journey. Vini AI acts as a 24/7 AI Sales & Service Agent, handling customer conversations, qualifying leads, recommending inventory, scheduling test drives and service appointments, and delivering personalized support across voice and digital channels. Studio AI enables dealerships to capture once and automatically generate studio-quality vehicle photos, AI-enhanced images, professional backgrounds, interactive car virtual tours, video tours, and branded marketing assets that improve online merchandising and buyer engagement.
Today, Spyne is trusted by 3,600+ dealerships across 65+ countries, has processed 10M+ vehicles, created 1M+ AI-powered car virtual tours, and supports 50+ integrations with leading automotive platforms. Backed by $25M+ from Vertex Ventures, Accel, Storm Ventures, and Alteria Capital, Spyne continues to innovate at the intersection of AI and automotive retail.
By automating repetitive workflows and enabling intelligent customer interactions, Spyne empowers dealerships to respond faster, publish inventory more efficiently, enhance digital retail experiences, and increase sales productivity. With AI at the core of every workflow, Spyne is shaping the future of automotive retail by helping dealerships become faster, smarter, and truly customer-first.
API Access
Has API
API Access
Has API
Integrations
Auto/Mate
Autotrader
CARFAX
CDK Global
CarMax
Collate
Dealer Inspire
Dealer-FX
Dealer.com
DealerCenter
Integrations
Auto/Mate
Autotrader
CARFAX
CDK Global
CarMax
Collate
Dealer Inspire
Dealer-FX
Dealer.com
DealerCenter
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
customized
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/automotive/cloud/
Vendor Details
Company Name
Spyne
Founded
2018
Country
India
Website
www.spyne.ai/
Product Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
