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features
design
support

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Description

The traditional way travel agents and other representatives arrange hospitality services for hotel and travel bookings has changed since CRM was introduced to the hospitality industry. Hoteliers have taken to heart the benefits of CRM software for the hospitality industry and hoteliers have adopted the on-demand Customer Relationship Management services (CRM) in the industry. CRM software allows hoteliers to reduce distribution costs, maintain brand integrity, and operate without the need for industry discounters. The internet users are smart and educated. They enjoy smooth and seamless online services and have taken up ebilling and self-serve options as well as hoteliers with equal enthusiasm. Salesboom CRM software for hoteliers offers integrated and synchronized performance across all channels, including call center, billing, and sales.

Description

The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Constant Contact
Docusign
Epicor Kinetic
Facebook
Google Calendar
Google Contacts
Google Docs
LinkedIn
Microsoft Excel
Microsoft Outlook
QuickBooks Online Advanced
SYSPRO ERP
Sage 50
Sage Accounting
Sage Intacct
Sage X3
Slack
X (Twitter)
Xero

Integrations

Constant Contact
Docusign
Epicor Kinetic
Facebook
Google Calendar
Google Contacts
Google Docs
LinkedIn
Microsoft Excel
Microsoft Outlook
QuickBooks Online Advanced
SYSPRO ERP
Sage 50
Sage Accounting
Sage Intacct
Sage X3
Slack
X (Twitter)
Xero

Pricing Details

$14 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SalesBoom

Founded

2003

Country

Canada

Website

www.salesboom.com

Vendor Details

Company Name

Data Devices

Founded

1989

Country

India

Website

www.datadevices.com/thehotelier/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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