Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sadie is an advanced AI conversational host and phone agent designed specifically for the hospitality sector, functioning around the clock to manage incoming calls, respond to customer queries, and handle reservations and orders automatically, ensuring that businesses never miss out on opportunities or compromise on service quality. Utilizing sophisticated natural language processing, Sadie engages with callers in a warm and professional manner, addressing general inquiries, confirming or adjusting reservations, securely collecting deposits, and escalating complex issues when necessary. Seamlessly integrating with well-known reservation systems like OpenTable and various hotel booking platforms, it ensures that calls and reservations align perfectly with the venue's existing operations, granting a comprehensive overview of guest interactions and bookings. By eliminating the need for extra staff to manage calls, Sadie alleviates the workload associated with manual call handling, enabling businesses to secure more bookings and orders, particularly during busy periods or outside regular hours, while simultaneously enhancing the overall customer experience. This innovative solution empowers hospitality businesses to operate more efficiently, ultimately leading to increased revenue and improved customer satisfaction.
Description
THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$92 per month
Free Trial
Yes
Free Version
No
Pricing Details
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sadie
Founded
2024
Country
Ireland
Website
www.heysadie.ai/
Vendor Details
Company Name
THAT WAS AI
Founded
2024
Country
India
Website
www.thatwasai.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives