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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

STELLA serves as an advanced digital voice assistant capable of managing an infinite number of calls at once, directing inquiries, responding to common questions, and scheduling service appointments seamlessly. Enhance your customer satisfaction index while simultaneously reducing expenses with STELLA Automotive. By utilizing STELLA, your clients can achieve their objectives without enduring lengthy wait times or unnecessary frustration, as she picks up the phone on the first ring. Developed by a dedicated team of scientists and engineers, STELLA's conversational AI has been tailored specifically for the needs of car dealerships and their customers. This innovative solution streamlines operations, helps retain staff, and ensures a positive experience for customers with minimal effort. Renowned as the most intelligent AI in the automotive sector, STELLA continues to evolve and improve over time. Furthermore, her service comes without per-minute charges, meaning that as she takes on more calls, your dealership's costs remain stable. STELLA is also a non-intrusive technology that is easy to implement and maintain, requiring no changes to existing processes or additional training for your team, allowing for a smooth transition to enhanced operational efficiency.

Description

Urban Science operates as a comprehensive data, analytics, and technology platform tailored for the automotive industry, enabling manufacturers, dealerships, agencies, and AdTech providers to navigate the complexities of the market and take decisive action. By leveraging near real-time, industry-wide vehicle sales data sourced from the Urban Science DataHub, it uncovers insights into sales performance, customer churn, competitive dynamics, network enhancement opportunities, service deficiencies, and the effectiveness of media strategies. The platform empowers teams to compare sales, market share, vehicle models, market segments, and geographical data against their competitors, while also integrating notifications into dealership CRMs when potential buyers choose alternatives, thereby enhancing follow-up, training, and marketing efficiency. Additionally, Urban Science amalgamates CRM activities with daily sales figures and defection statistics, providing a detailed view of dealership performance. Furthermore, it assists dealer groups in assessing their performance metrics and pinpointing potential areas for expansion and growth, ultimately contributing to a more informed decision-making process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

STELLA

Country

United States

Website

www.stellaautomotive.com

Vendor Details

Company Name

Urban Science

Founded

1977

Country

United States

Website

www.urbanscience.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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