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Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
Easily determine and purchase precise postage, allowing you to print stamps and shipping labels online, regardless of your remote work situation. You can generate postage and labels online without needing to be on-site. Additionally, arrange for package pickups and monitor your shipments throughout their journey from departure to delivery. Enjoy a discount of 5¢ on each First-Class letter and potentially save up to 38%* on Priority Mail, a deal not offered at traditional post office locations. Moreover, benefit from savings of up to 62%* on UPS daily rates while avoiding numerous typical surcharges associated with UPS. This convenience streamlines your shipping process, making it more efficient than ever before.
API Access
Has API
API Access
Has API
Integrations
Canopy
Packiyo
Radius8 Welcomer
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$4.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
Pitney Bowes
Founded
1920
Country
United States
Website
www.pitneybowes.com/us
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture