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support

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Description

Streamline Your Business Operations: SPBAS offers a comprehensive solution that encompasses billing and invoicing, customer relationship management, helpdesk support, a knowledge repository, web hosting and domain services, software licensing, delivery of digital products, and e-mail marketing. This all-in-one platform ensures that every aspect of your business runs smoothly and efficiently.

Description

Suger is the next-gen platform for Cloud Go-to-Market (Cloud GTM). We empower software companies to launch, scale, and optimize their presence across cloud marketplaces and partner ecosystems like AWS, Azure, Google Cloud, Snowflake, and Alibaba. By automating the heavy lifting behind Cloud GTM—private offers, CRM sync, entitlement provisioning, and co-sell workflows—Suger frees up sales, RevOps, and finance to focus on closing revenue, not managing processes. Designed API-first with 24+ native integrations, Suger connects seamlessly to cloud platforms, partner portals, CRMs, CPQs, billing tools, accounting systems, data platforms, and identity providers—powering the full marketplace lifecycle. Trusted by over 200 leading software companies—including Notion, Webflow, Intel, Clari, and Fivetran—Suger helps teams simplify operations and unlock marketplace growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
Alibaba Cloud No 
Amazon Web Services (AWS) No 
Azure Marketplace No 
Chargebee No 
Gmail No 
Google Cloud BigQuery No 
Google Cloud Platform No 
Google Cloud Storage No 
HubSpot CRM No 
LAGO No 
Metronome No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Orb No 
Salesforce No 
Slack No 
Snowflake No 
Stripe No 

Integrations

AWS Marketplace Yes 
Alibaba Cloud Yes 
Amazon Web Services (AWS) Yes 
Azure Marketplace Yes 
Chargebee Yes 
Gmail Yes 
Google Cloud BigQuery Yes 
Google Cloud Platform Yes 
Google Cloud Storage Yes 
HubSpot CRM Yes 
LAGO Yes 
Metronome Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Orb Yes 
Salesforce Yes 
Slack Yes 
Snowflake Yes 
Stripe Yes 

Pricing Details

$199
Customer Limit: 1,000
Included Support & Updates: 6 months
Optional Renewal: $39 / 6 months
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact Us
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SPBAS Business Automation Software

Website

spbas.com

Vendor Details

Company Name

Suger

Founded

2022

Country

United States

Website

www.suger.io

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management No 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing Yes 
Tax Calculator No 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding No 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat No 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management No 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection Yes 
History Tracking Yes 
Node Management Yes 
Online Activation Yes 
Portable License Yes 
Sarbanes-Oxley Compliance Yes 
Timing Rights Yes 
Trial License Yes 

Product Features

Channel Marketing

Campaign Management Yes 
Channel Analytics Yes 
Content Management & Sharing No 
Incentive Management No 
Inventory Control No 
Lead Management Yes 
Multiple Channel Configurations Yes 
Order Management Yes 
Partner Management Yes 
Pipeline Management Yes 
Social Promotion No 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection No 
History Tracking No 
Node Management No 
Online Activation No 
Portable License No 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

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