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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Solutions that prioritize safety, compliance, and employee training in the workplace are essential. For over twenty years, SMG has established itself as a reliable ally in process management, enhancing workplace safety, and ensuring compliance with OSHA and various regulatory standards across local, state, and federal jurisdictions for diverse businesses, including food service distribution centers, restaurants, and LTL freight carriers. Leveraging software-based expertise in health and safety management, SMG enables your organization to maintain compliance effortlessly, minimize costly incidents, and streamline operations and logistics. Transition away from generic policy documents and neglected safety plans by utilizing proactive software tools that integrate smoothly with your processes for training staff, performing safety audits, documenting incidents, and implementing corrective measures. By adopting these innovative solutions, businesses can foster a culture of safety and efficiency that benefits both employees and the organization as a whole.

Description

Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice
CustomerGauge
Facebook
Foodetective
Gmail
Instagram
Usabilla
X (Twitter)
Zendesk

Integrations

Bazaarvoice
CustomerGauge
Facebook
Foodetective
Gmail
Instagram
Usabilla
X (Twitter)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$30K per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Safeway Management Group

Founded

2004

Country

United States

Website

smgsafety.com

Vendor Details

Company Name

Wonderflow

Founded

2015

Country

Global

Website

www.wonderflow.ai/

Product Features

Food Service Distribution

Costing
Customer Management
Import / Export Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Vendor Management
Warehouse Management

LTL

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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