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Description

SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.

Description

Twingly provides a comprehensive API platform that aggregates social and news data from a vast array of online sources, including 3 million daily news articles sourced from 170,000 active outlets spanning over 100 countries; 3 million active blogs with 3,000 new entries each day; 10 million forum posts collected from 9,000 international forums; more than 60 million customer reviews each month; and 18 million posts and documents from the dark web. Its suite of RESTful APIs facilitates natural-language queries, advanced filtering options, and a unique metadata scoring system, allowing for smooth integration through both web interfaces and API access. Twingly also enables users to incorporate custom sources, monitor historical data, and oversee system uptime with an intuitive dashboard, thereby enhancing the efficiency of data ingestion, normalization, and search processes. Additionally, Twingly's robust architecture and thorough documentation simplify the integration of both real-time and historical social media insights into various media monitoring workflows, making it a versatile tool for users in need of extensive data analysis. This extensive functionality empowers organizations to leverage social media intelligence more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Social Data Intelligence

Website

socialdataintelligence.com/services/

Vendor Details

Company Name

Twingly

Founded

2006

Country

Sweden

Website

www.twingly.com

Product Features

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

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