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Description
SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.
Description
Twingly provides a comprehensive API platform that aggregates social and news data from a vast array of online sources, including 3 million daily news articles sourced from 170,000 active outlets spanning over 100 countries; 3 million active blogs with 3,000 new entries each day; 10 million forum posts collected from 9,000 international forums; more than 60 million customer reviews each month; and 18 million posts and documents from the dark web. Its suite of RESTful APIs facilitates natural-language queries, advanced filtering options, and a unique metadata scoring system, allowing for smooth integration through both web interfaces and API access. Twingly also enables users to incorporate custom sources, monitor historical data, and oversee system uptime with an intuitive dashboard, thereby enhancing the efficiency of data ingestion, normalization, and search processes. Additionally, Twingly's robust architecture and thorough documentation simplify the integration of both real-time and historical social media insights into various media monitoring workflows, making it a versatile tool for users in need of extensive data analysis. This extensive functionality empowers organizations to leverage social media intelligence more effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Social Data Intelligence
Website
socialdataintelligence.com/services/
Vendor Details
Company Name
Twingly
Founded
2006
Country
Sweden
Website
www.twingly.com
Product Features
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking