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Description
SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.
Description
The rise of digitalization has transformed verbal communication, shifting much of it to social media platforms. Nowadays, a significant portion of interactions occurs within these online spaces. Given this trend, it becomes crucial for law enforcement agencies to surveil online discussions to identify and track anti-national sentiments and activities. Agencies worldwide are increasingly utilizing social media sources like blogs, forums, and tweets to detect potential threats to national security posed by anti-government movements. An effective tool in this monitoring effort is the Wynyard Social Media Analyzer (SMA), which leverages open source intelligence technology. This application proves to be invaluable not only to law enforcement but also to any organization aiming to deter criminal behavior. By processing vast amounts of content from diverse social media channels and websites in real time, it helps maintain public safety across different regions and languages. Ultimately, the integration of such technology underscores the importance of staying vigilant in an ever-evolving digital landscape.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Social Data Intelligence
Website
socialdataintelligence.com/services/
Vendor Details
Company Name
Wynyard Group
Founded
2013
Country
United States
Website
www.wynyardgroup.com
Product Features
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking