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Average Ratings 0 Ratings
Description
Brekeke SIP Server, which adheres to the widely recognized Session Initiation Protocol (SIP) standards, delivers a dependable and scalable platform tailored for telecommunications carriers, communication service providers, integrators, and manufacturers of SIP-based products. In accordance with the SIP baseline specification RFC 3261, Brekeke SIP Server encompasses the roles of a SIP registrar server, SIP redirect server, and SIP proxy server. Functioning as a stateful proxy, it efficiently manages session statuses, ensuring optimal session control processing. It is utilized by faculty, students, and staff within degree-granting academic institutions for a variety of purposes, including the evaluation of the Brekeke SIP Server Standard Edition. Additionally, the server supports SIP Trunk Services and can be integrated into smaller SIP communication systems, making it an excellent choice for research and development as well as product demonstrations. With its unmatched reliability and strong performance, Brekeke SIP Server stands out as a premier solution in the SIP server market.
Description
SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.
API Access
Has API
API Access
Has API
Integrations
Avaya Experience Platform
Cisco CX Cloud
Pricing Details
$500 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brekeke Software
Founded
2002
Country
United States
Website
www.brekeke.com/sip/
Vendor Details
Company Name
IntraNext Systems
Country
United States
Website
intranext.com/solutions/smartsip
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration