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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SIP Caller, a cloud-based outbound dialer, leverages the telephone features of your existing Phone System. It can be integrated into any Phone System that supports SIP & RTP Standards, registering as an extension and making calls. SIP Caller was designed to be easy to use. - Integration with the Phone System can be done in a matter of minutes. SIP Caller offers templates for the most popular use cases or a visual designer that allows you to create custom interactions. - Setting up an entire campaign is as easy as defining your working hours, configuring your call flow, and uploading numbers to call. SIP Caller detects automatically if the answering device is a live person or an answering machine. This feature alone increases the productivity of agents, as they only receive calls that are connected to a real person. SIP Caller offers real-time and historical reports.

Description

Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
Amazon Web Services (AWS) No 
Cisco CX Cloud No 
Diamond IP No 
FreePBX Yes 
Genesys Cloud CX No 
Verizon Cloud No 

Integrations

3CX No 
Amazon Web Services (AWS) Yes 
Cisco CX Cloud Yes 
Diamond IP Yes 
FreePBX No 
Genesys Cloud CX Yes 
Verizon Cloud Yes 

Pricing Details

$41/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Easy Caller LLC

Founded

2023

Country

United States

Website

sipcaller.com

Vendor Details

Company Name

Smartnumbers

Founded

1995

Country

United Kingdom

Website

smartnumbers.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Product Features

Alternatives

Alternatives

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