Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SIP Caller, a cloud-based outbound dialer, leverages the telephone features of your existing Phone System. It can be integrated into any Phone System that supports SIP & RTP Standards, registering as an extension and making calls.
SIP Caller was designed to be easy to use.
- Integration with the Phone System can be done in a matter of minutes.
SIP Caller offers templates for the most popular use cases or a visual designer that allows you to create custom interactions.
- Setting up an entire campaign is as easy as defining your working hours, configuring your call flow, and uploading numbers to call.
SIP Caller detects automatically if the answering device is a live person or an answering machine. This feature alone increases the productivity of agents, as they only receive calls that are connected to a real person.
SIP Caller offers real-time and historical reports.
Description
Smartnumbers guarantees that your voice network remains secure, dependable, and compliant, whether your goal is to combat fraud in the contact center, authenticate callers, or transition to SIP safely. By equipping organizations to mitigate business disruptions, Smartnumbers enhances caller authentication and fraud detection in contact centers. The service offers pre-answer caller authentication, which optimizes the customer experience by identifying and redirecting suspicious calls before they are answered. It also minimizes identity verification questions, thereby shortening call durations and saving both time and money while enhancing caller authentication. Over 350 organizations trust Smartnumbers to provide their essential services, including financial institutions, the Ministry of Defence, and emergency services, all of which have stringent security and reliability needs. We collaborate with top communications providers and technical vendors, allowing you to acquire Smartnumbers through your preferred supplier, ensuring a seamless integration into your existing systems. With these comprehensive solutions, you can focus on your core operations while maintaining peace of mind regarding security.
API Access
Has API
No
API Access
Has API
No
Integrations
3CX
Yes
Amazon Web Services (AWS)
No
Cisco CX Cloud
No
Diamond IP
No
FreePBX
Yes
Genesys Cloud CX
No
Verizon Cloud
No
Integrations
3CX
No
Amazon Web Services (AWS)
Yes
Cisco CX Cloud
Yes
Diamond IP
Yes
FreePBX
No
Genesys Cloud CX
Yes
Verizon Cloud
Yes
Pricing Details
$41/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Easy Caller LLC
Founded
2023
Country
United States
Website
sipcaller.com
Vendor Details
Company Name
Smartnumbers
Founded
1995
Country
United Kingdom
Website
smartnumbers.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes