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Description

Enhancing your care quality and increasing referrals can be achieved more effectively through innovative strategies. With the implementation of Value-Based Purchasing (VBP) and the recent Patient-Driven Payment Model (PDPM), having access to actionable and up-to-date performance data for Skilled Nursing Facilities (SNFs) has become crucial. This data plays a vital role in reducing readmission rates, elevating care quality, showcasing value to referral partners and payers, managing high-risk residents efficiently, and successfully navigating the complexities of PDPM and VBP. SHP for Skilled Nursing is a comprehensive web-based program dedicated to performance improvement, allowing you to take a proactive approach in managing readmissions, enhancing functional outcomes, optimizing staff resources, and strengthening your relationships with referral partners and payers alike. By utilizing Strategic Healthcare Programs, healthcare facilities such as home health agencies, hospices, skilled nursing facilities, and hospitals can enhance quality and optimize their overall performance through the provision of real-time actionable analytics, benchmarks, and user-friendly dashboards. This holistic approach not only improves patient care but also fosters better collaboration with referral sources and payers.

Description

ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Careficient Yes 
Eldermark No 

Integrations

Careficient No 
Eldermark Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Strategic Healthcare Programs

Founded

1996

Country

United States

Website

www.shpdata.com

Vendor Details

Company Name

ServiceTrac

Founded

1996

Country

United States

Website

servicetrac.com

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing No 
Building Maintenance No 
Care Planning Yes 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management Yes 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management Yes 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review Yes 
Patient Records Yes 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting Yes 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management Yes 
Scheduling No 

Occupational Therapy

Assessment Management No 
Billing & Invoicing No 
Care Plan Management Yes 
Insurance Management Yes 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Practice Management Yes 
Progress Tracking Yes 

Physical Therapy

Activity Monitoring No 
Appointment Management No 
Assessments No 
Billing & Invoicing No 
Exercise Management No 
Insurance Management Yes 
Multi-Location No 
Patient Records No 
Practice Management Yes 
Progress Notes No 
Treatment Plans Yes 

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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