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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.

Description

Type develops AI teammates that seamlessly integrate with your existing tools like Slack and email, enhancing collaboration among coworkers. In this multiplayer work environment, your AI capabilities are expanded, as Type consolidates knowledge, skills, and integrations into collective agents that foster teamwork rather than confining AI interactions to isolated chats or individual prompts. Tailored for various sectors including marketing, sales, support, and operations, Type empowers teams to either create custom AI teammates or import their own, while securely linking them to the platforms where their work takes place. These agents can be easily mentioned in Slack, organized by channel, and granted access through OAuth and secure API keys that can be deactivated whenever necessary. With extensive support for over 1000 native integrations spanning categories like developer tools, analytics, and productivity, Type ensures that teams have the comprehensive support they need. By enabling collaboration on shared AI, Type not only enhances productivity but also transforms the way teams interact with technology and each other.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Claude Code No 
Codex CLI No 
Corrigo Yes 
GitHub No 
Google Docs No 
Google Drive No 
HubSpot CRM No 
Linear No 
Meta AI No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
OAuth No 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Sentry No 
Shopify No 
Stripe No 
WhatsApp Yes 
X (Twitter) No 

Integrations

Slack Yes 
Claude Code Yes 
Codex CLI Yes 
Corrigo No 
GitHub Yes 
Google Docs Yes 
Google Drive Yes 
HubSpot CRM Yes 
Linear Yes 
Meta AI Yes 
Microsoft 365 No 
Microsoft Outlook No 
OAuth Yes 
Oracle Cloud Infrastructure No 
Salesforce No 
Sentry Yes 
Shopify Yes 
Stripe Yes 
WhatsApp No 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Runbook

Founded

2025

Country

United States

Website

myrunbook.com

Vendor Details

Company Name

Type

Founded

2026

Country

United States

Website

type.com

Product Features

Product Features

Alternatives

Alternatives

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Dash

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