Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Description

Experience personalized live answering services at an affordable monthly rate with transparency and no hidden charges. For businesses of all sizes, utilizing a virtual receptionist allows you to reclaim valuable time and enhance your operations. Our comprehensive 24/7 answering services range from message delivery to urgent issue escalation, ensuring that we cater to all clients' needs. By combining skilled, friendly agents with top-notch training and advanced technology, we work diligently to support your business's success. At Southwest Answering Service, a privately-owned telephone answering and call center company, we provide nationwide service with a focus on live, local agents specifically for customers in the southwestern region. Our commitment to exceptional customer service, quick responsiveness, and meticulous attention to detail enables us to assist various industries effectively, addressing calls, solving problems, and facilitating sales. Additionally, we streamline the process of scaling your answering services to match the evolving requirements of your growing enterprise. As your business expands, we are here to adapt and support you every step of the way.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Best Captcha Solver Yes 
BlueFlag Security Yes 
BuildVu Yes 
Cline Yes 
Dash Yes 
DynamicPDF API Yes 
E6 TRITIUM Yes 
EditPlus Yes 
Gemma 2 Yes 
GitHub Advanced Security Yes 
GridPanel Yes 
JsonWHOIS Yes 
NGINX Unit Yes 
Queue-Fair Yes 
Styleguidist Yes 
Superblocks Yes 
Tinify CDN Yes 
TinyPNG Yes 
ZeroPath Yes 

Integrations

Best Captcha Solver No 
BlueFlag Security No 
BuildVu No 
Cline No 
Dash No 
DynamicPDF API No 
E6 TRITIUM No 
EditPlus No 
Gemma 2 No 
GitHub Advanced Security No 
GridPanel No 
JsonWHOIS No 
NGINX Unit No 
Queue-Fair No 
Styleguidist No 
Superblocks No 
Tinify CDN No 
TinyPNG No 
ZeroPath No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Vendor Details

Company Name

Southwest Answering Service

Country

United States

Website

southwestansweringservice.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives

Davinci Reviews

Davinci

Davinci Virtual Office Solutions
Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service