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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.

Description

SolvoNext – NCR CAPA empowers small and medium-sized factories to replace outdated paper-based NCR and CAPA processes with a robust, digital-first solution. The platform guides teams through a structured workflow—starting with NCR initiation, moving through root cause analysis, recording financial data, and ending with secure approvals—all while maintaining a complete knowledge library. Interactive dashboards display key metrics like NCR status, departmental tracking, and monthly progress, helping leaders make quick, data-backed decisions. Its COPQ tracking feature calculates the financial toll of inefficiencies, waste, and defects, giving organizations a clearer view of quality performance. Built-in quality tools such as the 5 Whys and Fishbone diagrams make problem-solving systematic and collaborative. Users can assign role-based permissions, manage multi-level approvals, and receive automated alerts for faster communication. Optional AI integration enhances the platform with predictive analytics, advanced diagnostics, and automated reporting tailored to each plant’s needs. SolvoNext ultimately improves compliance, transparency, and operational efficiency across all manufacturing environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RouteThis

Founded

2013

Country

Canada

Website

routethis.com/platform/

Vendor Details

Company Name

ORCA LEAN

Founded

2021

Country

United States

Website

www.orcalean.com/solvonext-ncr

Product Features

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Product Features

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis
Training Management

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