Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Inventory management solutions encompass features like low stock alerts, categorization of items, and adjustments to stock levels. Enhance your business operations with over ten different reports, including GST, stock assessments, and party ledger summaries. Monitor all financial transactions within your company, including sales, purchases, quotations, and returns seamlessly. Impress your customers with professionally designed invoices that can be generated in mere moments, which also helps in expediting your payment processes. With Rokdi, you can confidently invoice for your services by accurately tracking your work hours. Your team can record their time, which is then automatically transferred to an invoice for convenience. The reports generated by Rokdi are straightforward enough for your comprehension while also being sufficiently detailed for your accountant's needs, creating a beneficial situation for everyone involved. Stay informed about your product inventory in real-time, effectively removing the burdens of manual stock management. With our billing software, you can create GST-compliant invoices and generate comprehensive financial reports, as well as perform various tax calculations to streamline your GST return filing process. This efficiency not only saves time but also ensures compliance with tax regulations, allowing you to focus more on growing your business.
Description
Our RMA software is designed to assist small and medium-sized enterprises in managing product returns effectively while prioritizing customer satisfaction. With it, you can monitor returns, access customers' service histories with ease, and gain valuable insights into the reasons behind product returns as well as your team's performance metrics. This all-in-one system consolidates returns tracking, parts requests, testing, reporting, customer information, and more, providing you with a comprehensive view of your returns operations. You will have immediate access to the current status of your return processes, ensuring that both you and your customers remain up-to-date. As your team completes tasks, returns seamlessly progress to the next phase, keeping customers informed at every step. The clarity of the return process is maintained for everyone involved. Furthermore, you can generate detailed reports on testing, cases, returns, parts requests, shipping, and user activity, among other aspects. By filtering data according to specific parameters like date ranges and product categories, you can extract precisely the information you require for informed decision-making. Additionally, this software enhances operational efficiency, ultimately leading to improved customer experiences and satisfaction.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Pricing Details
$153.62 per month
Free Trial
Free Version
Pricing Details
$29.50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dunes Factory
Founded
2009
Country
India
Website
rokdi.com
Vendor Details
Company Name
SupportSync
Founded
2015
Country
United States
Website
www.supportsync.com
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce