SupportSync Reviews

SupportSync Description

Our RMA software makes it easy for small and medium-sized businesses to manage product returns in a customer-friendly manner. You can track returns and view customer service history quickly. This will give you a real insight into why products are returning and how your team is performing. All your returns tracking, parts requests, testing, reports and customer information are in one place. All the information you need about the status of your return operation is at your fingertips. As members of your team perform tasks, returns automatically move on to the next stage of the process so that your customers are always updated about the status. You and your customer will always know where each return is at any given time. Reports can be run on testing, cases and returns, parts requests, shipping, user activities, and many other factors. To get the exact data that you need, drill down using specific criteria like date ranges or products.