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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As the missing piece that connects Salesforce to Outlook (and other communications stacks like GSuite) Riva delivers curated customer data to your teams where and when it's needed—informing AI, creating reliable insights, and ensuring relevant engagement. We enable seamless data flow between applications such as email, calendar, contacts, tasks, and CRM. This synchronizes relationship data and eliminates the need to switch between applications, data entry duplication, and application toggling. Our intelligent sync gives you real-time access and meaningful details so that every customer interaction is important. Smarter exchanges lead to greater efficiency, shorter sales cycles and better relationships. Our unbroken streak of over 1100 successful security reviews demonstrates our commitment to protecting our clients' reputations as well as their customers' privacy. Riva solutions exceed regulatory compliance and security standards. We live in our inboxes and calendars at work. These applications collect information about the relationships that are key to business success. Everyone loses when data about customer expectations and needs is lost.

Description

StitchView provides an immediate overview of pertinent customer details from all your applications within a single workspace. Having access to various applications and data should enhance your efficiency rather than hinder it. Streamline the process by removing the repetitive tasks of searching, entering, and sharing information across different platforms. Sync and load data seamlessly throughout your workspace. Customize and preserve optimized workspace layouts that group applications for an efficient one-screen workflow. Effortlessly search and access specific applications, views, and data from a centralized location. By minimizing the need for repetitive searches across multiple tools, you can save a considerable amount of time. Team leaders have the ability to design and share tailored workflows and app configurations with their teams, promoting improved processes and consistent outcomes. Initiate a sequence of automated actions to enhance the visibility of contextually relevant customer information and respond in real-time. You can also conveniently drag and drop data between applications to selectively share context, enhancing collaboration and efficiency. This functionality allows users to work smarter, not harder, resulting in better productivity across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Microsoft Outlook
Salesforce
Google Drive
LinkedIn
Microsoft 365
Microsoft Dynamics 365
Microsoft OneDrive
NetSuite CRM
Slack

Integrations

Gmail
Microsoft Outlook
Salesforce
Google Drive
LinkedIn
Microsoft 365
Microsoft Dynamics 365
Microsoft OneDrive
NetSuite CRM
Slack

Pricing Details

$25/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Riva International

Country

Edmonton, Canada

Website

rivaengine.com

Vendor Details

Company Name

StitchView

Founded

2010

Country

United States

Website

www.stitchview.com

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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