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ease
features
design
support

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Description

RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.

Description

TransparenSEE is DAC's AI-enhanced local presence management platform for brands that need to coordinate digital marketing across multiple business locations. It brings listings management, reputation monitoring, social media, local search insights, and automation together in a centralized dashboard. Businesses can maintain accurate addresses, operating hours, phone numbers, and other location information across the online platforms customers use to find them. Review management capabilities collect feedback from multiple sources so teams can identify, organize, and respond to customer comments more easily. The platform also includes tools for filtering and monitoring social content to help organizations enforce compliance and protect brand reputation. Enterprise Social Manager enables companies to schedule and manage localized social content for individual stores or branches at scale. Local Rank+ provides information about local search performance and helps teams evaluate how different locations appear in relevant searches. Prompt tracking extends visibility monitoring into AI-driven search and discovery environments. TransparenSEE is designed to help multi-location brands maintain consistent information, improve local visibility, manage customer engagement, and coordinate location-level marketing from one system.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

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Integrations

Google Business Profile
Facebook
Instagram
LinkedIn
Tripadvisor
Trustpilot
Yelp
Zapier

Integrations

Google Business Profile
Facebook
Instagram
LinkedIn
Tripadvisor
Trustpilot
Yelp
Zapier

Pricing Details

$10/location/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RightResponse AI, Inc.

Founded

2022

Country

United States

Website

www.rightresponseai.com

Vendor Details

Company Name

DAC Group

Founded

1972

Country

United States

Website

www.dacgroup.com/tech-platforms/local-optimization/transparensee/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

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SOCi

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