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Description
Rewardz by ZepoteQ is a WhatsApp loyalty program that helps businesses increase customer retention, repeat purchases, and customer lifetime value. The system uses QR code rewards and WhatsApp automation to engage customers right after they make a purchase. Instead of asking customers to download a mobile app, Rewardz lets them participate through WhatsApp, making the loyalty experience faster and easier to access. Customers can scan a QR code, connect with the brand, and earn reward points through a simple guided flow. Businesses can use Rewardz to create a more direct post-purchase relationship with customers and encourage them to return. The platform is designed for brands that want loyalty engagement without the friction of app installation or complex setup. Rewardz can support customer engagement campaigns, rewards tracking, repeat purchase incentives, and purchase-based loyalty flows. As part of ZepoteQ’s product portfolio, it fits alongside the company’s broader IT services, website development, software, and SaaS solutions. By combining WhatsApp, QR codes, automation, and rewards, Rewardz gives businesses a simple way to turn everyday purchases into ongoing customer engagement.
Description
Harnessing and utilizing responses can significantly enhance customer engagement efforts. Effectively documenting customer issues during or following support interactions is crucial for improvement. By analyzing customer feedback, businesses can pinpoint areas where service may be lacking. Unlike conventional loyalty programs that primarily aim to retain customers, advanced customer engagement strategies evaluate various customer actions that contribute value to the business. An integrated marketing management solution provides insights into marketing initiatives, oversight of budgets and resources, and enables the creation of automated, multi-channel campaigns. Additionally, a user-friendly designer facilitates the easy arrangement of different question types onto forms through simple drag-and-drop functionality. Distribution methods encompass emailing leads or contacts, as well as embedding links or iframes within webpages. With a focus on comprehensive customer behavior, these strategies not only enhance retention but also foster deeper connections and value creation within the organization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Pricing Details
$50/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ZepoteQ
Founded
2025
Country
India
Website
zepoteq.com
Vendor Details
Company Name
River CRM
Country
Taiwan
Website
www.rivercrm.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management