River CRM Description
Capture and leverage customer responses to improve customer engagement. Capture customer issues faster during and after support calls. To identify service gaps, analyze customer feedback. Intelligent customer engagement is different. Instead of focusing on retention, loyalty programs are more focused on customer behavior. An integrated marketing management system that provides insight into marketing activities, budget control, and the ability for multi-channel campaigns. Fully functional designer that allows drag and drop of question types onto forms. Email to contact, link, or iframe within a website are all possible distribution channels. Intelligent customer engagement is different. Instead of focusing on retention, it looks at every customer behavior that adds value to the company.
River CRM Alternatives
Novus Loyalty
Novus is an Offers and Loyalty platform. It was created to provide the most technologically proficient, user-friendly, and affordable loyalty platform available to modern retailers. We combine the power of technology and expertise to create a loyalty journey that is tailored for different industries. We are a trusted name in empowering sales and increasing brand value through a loyalty programme designed to encourage customer retention. Novus provides smart campaign management, customer segmentation and marketing automation to meet every loyalty touchpoint. The platform includes 4 main modules, including an offers platform, a loyalty engine with all the necessary features, and a rewards and management platform. There is also an integrated benefit of analytics/business Intelligence.
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WyseMe
WyseMe, an AI-powered joint loyalty platform and rewards platform, helps eCommerce businesses acquire and retain top customers and reduce customer acquisition costs.
It helps brands to increase visibility, run marketing campaigns across multiple channels and reward loyal customers for good shopping habits. WyseMe's advanced AI engine rewards shoppers with Wyse Points based on their purchasing behavior. These Wyse points can be redeemed by shoppers for gift cards at any of the participating retailers listed on WyseMe.
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CrowdTwist
With loyalty and reward programs that are specifically tailored to your customers, you can connect your most valuable customers. Oracle CrowdTwist Engagement and Loyalty increases profitability, deepens customer relations, and improves customer loyalty. To build a 360-degree customer profile, capture data from every interaction with your brand. This can be used to personalize interactions. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints--physical or digital--customers chose to interact with your brand. You can use customer data from all channels and touchpoints to build stronger relationships with your customers. Gamification can be used to interact with customers beyond the transaction point. Learn why customers engage and what motivates them to buy.
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Loyax
Loyax, a loyalty management platform, allows businesses to organize loyalty programs, campaign management, loyalty cards, mobile loyalty app, omnichannel communications, and many other loyalty-building features. Loyax is customizable and allows businesses to create custom loyalty programs that reflect their brand identity. Enhance your mobile presence and engage customers wherever you are. Learn about customer behavior and adjust your offers accordingly. Reward loyal customers with discounts, vouchers and cash back. You can promote your offers via targeted marketing campaigns via email and social media. Encourage your existing customers to promote you business and bring in new customers. Reward your most profitable customers by making them feel special. Loyax is a loyalty management platform that can be used by enterprises to foster customer relationships through data-driven retention, attraction, and engagement.
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Integrations
No Integrations at this time
Company Details
Company:
River CRM
Headquarters:
Taiwan
Website:
www.rivercrm.com
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Product Details
Platforms
SaaS
Customer Support
Phone Support
Online
River CRM Features and Options
CRM Software
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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