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Description
RevioReputation functions as a cloud-driven platform designed to assist local businesses and agencies managing multiple sites in handling their reviews. It consolidates reviews and engagement from various platforms such as Google Business Profile, Facebook Pages, Instagram Business, and LinkedIn Company Pages into a single interface. Users have the ability to monitor ratings and sentiment, craft AI-assisted responses in the language of the reviewer, modify and approve replies, or activate automated responses to five-star feedback. Additionally, the platform features a scheduler for posts on Google Business Profile, a grid-based tool for tracking Google Maps rankings, health scores for profiles, analysis of competitor gaps, and widgets for embedding reviews. Catering to diverse industries like restaurants, hotels, clinics, dental offices, auto dealerships, and other local enterprises, RevioReputation offers plans with specific limits regarding locations, monthly AI-generated responses, map tracking, widgets, posts, and team member access. There is a complimentary plan available, while paid options commence at $59 monthly, making it accessible for various business sizes. Overall, RevioReputation enhances the review management experience through its comprehensive features tailored to local business needs.
Description
Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Lazada
No
LinkedIn
Yes
Shopee
No
Telegram
Yes
TikTok Shop
No
Integrations
Facebook
No
Google Business Profile
No
Instagram
No
Lazada
Yes
LinkedIn
No
Shopee
Yes
Telegram
No
TikTok Shop
Yes
Pricing Details
$59/month
Free plan: $0/month for 1 location, Google reviews, 10 AI responses/month, and 3 GEO scans. Starter: $59/month for up to 3 locations and 200 AI responses/month. Pro: $149/month for up to 10 locations and 1,000 AI responses/month. Monthly billing is available; annual billing is also offered at a discount. New accounts receive a 7-day Pro trial.
Free Trial
Yes
Free Version
Yes
Pricing Details
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Revio Reputation
Founded
2026
Country
Bulgaria
Website
revioreputation.com
Vendor Details
Company Name
TIA Reviews Pte. Ltd.
Founded
2026
Country
Singapore
Website
tia-reviews.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No