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Average Ratings 4 Ratings

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features
design
support

Description

An app that allows you to send personalized, automated review requests. We offer 36% conversion rate for email requests, instead of a 1% rate. Customers will respond quickly because they can send photos and videos via WhatsApp. A chat interface that is intuitive and easy to use allows customers to form an emotional connection. You can send separate follow-up messages to customers for star ratings, text & image reviews, and encourage them to leave reviews. To encourage hesitant buyers to take a quick decision, display reviews in attractive widgets.

Description

TrustRadius is a B2B software research, review, and buyer intelligence platform that connects technology buyers with detailed information and verified feedback from software users. Buyers use the platform to research products, compare competing solutions, review pricing and features, evaluate alternatives, and create software shortlists. TrustRadius verifies reviewers and vets submitted reviews to provide detailed peer perspectives that can help buyers evaluate product fit and reduce uncertainty during technology purchasing decisions. Technology vendors can use TrustRadius to generate customer reviews and develop voice-of-customer content that supports brand awareness, differentiation, marketing, and sales programs. The platform's downstream intent data identifies accounts actively researching a vendor's products, competing products, and associated technology categories. These signals can include activities such as viewing pricing, comparing competing products, watching demos, and researching product features. Marketing and sales teams can activate intent data for account-based marketing, sales prioritization, competitive takeout campaigns, pipeline acceleration, customer retention, and upsell opportunities. TrustRadius also offers intent-driven lead generation that uses downstream intent signals to identify, engage, verify, and deliver ICP-matched buyers. Its GEO Monitoring Dashboard extends the platform into AI search by tracking AI Share of Voice, crawler activity, citations, and how AI answer engines represent a vendor's product relative to competitors.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Clay No 
Digesto No 
HG Insights No 
HG Insights Contextual Intelligence Platform No 
Influitive No 
Judge.me Yes 
Loox Yes 
Prodsight No 
Retamo No 
Reviewshake No 
Salesforce No 
Shopify Yes 
Stamped Yes 
WhatsApp Yes 
Wufoo No 
Xoxoday No 
Yotpo Yes 
Zapier No 

Integrations

Axis LMS Yes 
Clay Yes 
Digesto Yes 
HG Insights Yes 
HG Insights Contextual Intelligence Platform Yes 
Influitive Yes 
Judge.me No 
Loox No 
Prodsight Yes 
Retamo Yes 
Reviewshake Yes 
Salesforce Yes 
Shopify No 
Stamped No 
WhatsApp No 
Wufoo Yes 
Xoxoday Yes 
Yotpo No 
Zapier Yes 

Pricing Details

$19.99/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Reviewbit

Founded

2020

Country

India

Website

www.reviewbit.app

Vendor Details

Company Name

HG Insights

Founded

2012

Country

United States

Website

trustradius.com

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

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