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Description
ReviewPace serves as an operating system designed for local businesses to enhance their reputation and recover from setbacks. It enables business owners to cultivate genuine 5-star Google reviews, address dissatisfied customers discreetly before they leave feedback, and combat fraudulent review campaigns effectively.
Key features include:
- Guided Review Funnel: A custom link featuring a 1-5 star rating system where satisfied customers (4-5★) receive an AI-generated review for easy posting on Google, while dissatisfied customers (1-3★) are directed to a private Resolution Bridge for further assistance.
- Resolution Bridge: A dedicated platform for capturing private complaints, complete with urgency timers for service level agreements and automatic follow-ups once issues are resolved.
- Incident Workspace: A system to manage fake-review incidents, including analysis of suspicious review patterns, creation of dispute documentation, and the option to export evidence for Google appeals.
- Competitor Intelligence: A tool for monitoring competitor rankings, analyzing negative reviews for actionable insights, and creating targeted marketing strategies.
- Local SEO Radar & Profile Audit: A comprehensive assessment tool featuring a 10-pillar Google Business Profile scoring system, keyword tracking features, and an organized task board to improve local search performance.
This innovative approach not only safeguards a business's online reputation but also empowers owners to maintain a competitive edge in their local market.
Description
Reviewing your business allows you to see it through the eyes of potential customers. They will show you where your business is losing market share and how it compares to the competition.
ReviewTrackers is dedicated to creating simple, useful technology that bridges between the customer and the brand. Our software helps businesses understand their customers better, build trust and uncover the insights that will help them grow their business.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adview
Axis LMS
Digitail
Facebook
Hootsuite
Kapiche
Ow.ly
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Integrations
Adview
Axis LMS
Digitail
Facebook
Hootsuite
Kapiche
Ow.ly
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
Pricing Details
$39/month
Free Trial
Free Version
Pricing Details
$69/location
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReviewPace
Founded
2024
Country
Morocco
Website
reviewpace.com
Vendor Details
Company Name
ReviewTrackers
Founded
2012
Country
United States
Website
reviewtrackers.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Public Relations
Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
