Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Review Monster is a platform focused on managing reviews for local businesses, agencies, and multi-location entities. It facilitates the process of soliciting customer feedback through text and email, streamlines follow-ups, and organizes the feedback received. Its primary aim is to enhance reputation management and assist in collecting reviews, particularly on Google. In addition to review management, the provider also offers supplementary growth services, which may include website design, optimization for local searches, directory citations, chatbots, and AI-driven automations. These additional services can be utilized alongside the core review management offering rather than being integrated into a singular software solution. This web-based service is ideal for organizations looking to effectively handle review solicitations and engage in related local marketing efforts. By leveraging such tools, businesses can not only improve their online presence but also gain valuable insights into customer satisfaction.
Description
WiserReview is an advanced platform designed for managing reviews that assists businesses in effortlessly gathering, organizing, moderating, and showcasing customer feedback with minimal manual intervention. The platform automates the sending of review requests through various channels, such as email, SMS, WhatsApp, QR codes, and shareable links, triggered by significant events like purchases or customer interactions. To ensure quality, it includes moderation features like automatic filters and intelligent approval settings to block spam, inappropriate language, or content that doesn't align with the brand. Users can submit reviews in various formats, including text, photos, and videos. Additionally, WiserReview offers customizable widgets—such as carousels, popups, and badges—that can be tailored to fit a business's branding and seamlessly integrated into product pages, sales pages, and other areas of the website; the reviews are formatted to enhance credibility, utilizing features like schema support for star ratings in Google search results. A centralized dashboard consolidates reviews from multiple platforms, including Google and Facebook, providing business owners with a comprehensive overview of customer sentiment in one convenient location, which ultimately aids in improving customer engagement and satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CSS
No
Facebook
No
G2
No
GoDaddy
No
Google Cloud Platform
No
Google Places API
No
Interact
No
Judge.me
No
Kajabi
No
Magento
No
Integrations
CSS
Yes
Facebook
Yes
G2
Yes
GoDaddy
Yes
Google Cloud Platform
Yes
Google Places API
Yes
Interact
Yes
Judge.me
Yes
Kajabi
Yes
Magento
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$81 per year
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Review Monster
Country
United States
Website
reviewmonster.com
Vendor Details
Company Name
WiserReview
Country
United States
Website
wiserreview.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No