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Average Ratings 0 Ratings
Description
Review Monster is a platform focused on managing reviews for local businesses, agencies, and multi-location entities. It facilitates the process of soliciting customer feedback through text and email, streamlines follow-ups, and organizes the feedback received. Its primary aim is to enhance reputation management and assist in collecting reviews, particularly on Google. In addition to review management, the provider also offers supplementary growth services, which may include website design, optimization for local searches, directory citations, chatbots, and AI-driven automations. These additional services can be utilized alongside the core review management offering rather than being integrated into a singular software solution. This web-based service is ideal for organizations looking to effectively handle review solicitations and engage in related local marketing efforts. By leveraging such tools, businesses can not only improve their online presence but also gain valuable insights into customer satisfaction.
Description
In the contemporary marketplace, online reviews and personal recommendations have become the modern equivalent of traditional advertising, as consumers of all demographics rely heavily on feedback when selecting products or local services. By researching your industry on Google, you can enhance your visibility to potential clients actively searching for your offerings online. ReviewRefer simplifies the process for your business and even assists with the initial setup; once established, you can effortlessly text or email your customers requesting them to share their thoughts about your product or service. Our platform is designed to be user-friendly, requiring only a phone number or email to send out your message with a review link after the initial configuration. Additionally, our system allows you to create unique offer codes for referral and repeat business campaigns, which can be shared on social media or sent directly to customers to help expand your reach. You can also monitor the effectiveness of your campaigns by tracking customers who redeem your referral offers and checking if appointments have been successfully booked with them. This streamlined approach not only fosters customer engagement but also drives growth for your business.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$35 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Review Monster
Country
United States
Website
reviewmonster.com
Vendor Details
Company Name
Review Refer
Country
United States
Website
www.reviewrefer.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
No
Response Management
No
Review Monitoring
Yes
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
Yes
White Label
No
Alternatives
No Alternatives