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Description
An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.
Description
Veeqo is a comprehensive inventory and shipping solution designed specifically for e-commerce businesses, enabling online retailers to provide their customers with the exceptional service they expect. By using Veeqo for shipping, businesses automatically benefit from the most competitive USPS rates available, with users enjoying Commercial Plus Pricing that can lead to savings of as much as 46%. This all-in-one platform allows complete oversight of your inventory, regardless of the number of sales channels or warehouses involved. You can efficiently ship orders in bulk from any sales channel, streamline repetitive shipping tasks, and monitor every shipment from a single dashboard. Veeqo stands out as the premier inventory and shipping platform tailored for both retailers and their customers. Additionally, the system enhances the returns process, ensuring a hassle-free experience that encourages customer loyalty. Manage each return effortlessly within Veeqo, from initiation to completion, by creating return requests, documenting reasons, updating stock levels, and processing refunds—all through one integrated platform that simplifies operations.
API Access
Has API
API Access
Has API
Integrations
FedEx Ship Manager
Magento
Shopify
Shopify Plus
UPS Ready
5X
ActiveCampaign
Asana
Canopy
Glew
Integrations
FedEx Ship Manager
Magento
Shopify
Shopify Plus
UPS Ready
5X
ActiveCampaign
Asana
Canopy
Glew
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Returnly Technologies
Founded
2014
Country
United States
Website
returnly.com
Vendor Details
Company Name
Veeqo
Founded
2013
Country
United Kingdom
Website
www.veeqo.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection