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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.

Description

SCA Planner(TM) is a cloud-driven logistics solution aimed at minimizing expenses while enhancing supply chains and fostering strong connections with distributors. Users of SCA Logistics Solutions can effectively streamline overall logistics expenditures by leveraging authentic distribution center (DC) cost factors. The platform facilitates the creation of distribution network designs based on genuine DC cost frameworks and activity-based costing methodologies. It enables the optimization of distribution processes to achieve objectives related to costs, product freshness, contingency planning, and service levels. Key elements such as lane assignments, choices regarding DC processes and technologies, delivery schedules, and shelf life management are thoroughly addressed. Additionally, it allows users to monitor distributor performance metrics, spot exceptions, and drive performance enhancements. By standardizing processes for DC budgeting, actual figures, and variance reporting, SCA Planner ensures uniform information is available across all distribution centers and partners. Furthermore, it helps in identifying areas for improvement through the provision of benchmark key performance indicators (KPIs), such as on-time delivery rates, warehouse efficiency, and off-load rates, alongside opportunity reports that compare different systems or similar distribution centers. By integrating these features, SCA Planner empowers businesses to refine their logistics strategies and achieve operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29.99 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Returngoods

Founded

2004

Country

United States

Website

www.returngoods.com

Vendor Details

Company Name

SCA Technologies

Website

www.scatech.com/solutions/logistics-solutions/

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Job Costing

Bills of Material Yes 
Budgeting & Forecasting Yes 
Change Orders No 
Cost-to-Completion Tracking No 
Invoice Management No 
Overrun Reporting No 
Percent-Complete Tracking No 
Production Cost Tracking No 
Purchase Order Management No 
Quotes / Estimates No 
Time Tracking No 
Work Order Management No 

Alternatives

Alternatives

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