Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RetryFix is an online tool designed to assist businesses with recovering failed payments that occur during subscription billing via Stripe. It actively monitors instances of failed subscription transactions, takes into account the reasons for declines, and organizes follow-up attempts alongside customer communication, ensuring that each declined payment is handled with a tailored approach. The recovery notifications help customers either update their payment details or settle outstanding invoices securely. Merchants benefit from a comprehensive dashboard that provides insights into failed transactions and recovery efforts, allowing them to track performance effectively. Rather than replacing Stripe's existing billing tools, RetryFix complements them, making it particularly suitable for SaaS, subscription-based commerce, and membership organizations that want to streamline the dunning process and lessen the need for manual intervention. Business owners can easily link their Stripe accounts to analyze payment failures and set up automated recovery processes; the service charges fees based on the revenue recovered or offers a fixed monthly subscription. In doing so, RetryFix not only enhances the payment recovery process but also improves customer engagement during billing challenges.
Description
Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead.
How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language.
Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API.
Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Stripe
Yes
Slack Code
Yes
Telegram
Yes
Zapier Canvas
Yes
n8n
Yes
Pricing Details
£49/month
Pay on recovery: 10% of recovered revenue, with no monthly fee. Flat-rate plan: £49 per month.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloud Traffic Ltd
Founded
2026
Country
United Kingdom
Website
retryfix.com
Vendor Details
Company Name
Vindrose sp. z o.o.;
Founded
2026
Country
Poland
Website
rezup.ai/
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes