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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RetryFix is an online tool designed to assist businesses with recovering failed payments that occur during subscription billing via Stripe. It actively monitors instances of failed subscription transactions, takes into account the reasons for declines, and organizes follow-up attempts alongside customer communication, ensuring that each declined payment is handled with a tailored approach. The recovery notifications help customers either update their payment details or settle outstanding invoices securely. Merchants benefit from a comprehensive dashboard that provides insights into failed transactions and recovery efforts, allowing them to track performance effectively. Rather than replacing Stripe's existing billing tools, RetryFix complements them, making it particularly suitable for SaaS, subscription-based commerce, and membership organizations that want to streamline the dunning process and lessen the need for manual intervention. Business owners can easily link their Stripe accounts to analyze payment failures and set up automated recovery processes; the service charges fees based on the revenue recovered or offers a fixed monthly subscription. In doing so, RetryFix not only enhances the payment recovery process but also improves customer engagement during billing challenges.

Description

Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead. How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language. Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API. Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Slack Code No 
Telegram No 
Zapier Canvas No 
n8n No 

Integrations

Stripe Yes 
Slack Code Yes 
Telegram Yes 
Zapier Canvas Yes 
n8n Yes 

Pricing Details

£49/month
Pay on recovery: 10% of recovered revenue, with no monthly fee. Flat-rate plan: £49 per month.
Free Trial No 
Free Version No 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cloud Traffic Ltd

Founded

2026

Country

United Kingdom

Website

retryfix.com

Vendor Details

Company Name

Vindrose sp. z o.o.;

Founded

2026

Country

Poland

Website

rezup.ai/

Product Features

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

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