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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.

Description

Register and incentivize your customers seamlessly through your POS system or Square Online without the need for any extra software or hardware. Starting at just $45 per month, the pricing varies according to the total number of loyalty visits at each site. Businesses using Square Loyalty report a remarkable 26% rise in the frequency of customer visits. You can effortlessly monitor returning customers’ points and reward histories, enabling a more tailored approach to customer engagement through your loyalty program. The Square Dashboard provides insights into metrics such as the total number of loyalty customers, loyalty rewards distribution, and identifies your top loyalty patrons. Additionally, you have the capability to analyze and compare spending and visit patterns between loyalty and non-loyalty customers. Customers receive automated text notifications whenever they earn points or rewards, ensuring they stay informed and keep your business in their thoughts. You can reward customers directly at the point of sale or during online checkout by simply entering their phone number to apply their rewards, enhancing the overall shopping experience. This streamlined process not only benefits customers but also fosters a stronger connection between them and your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Craver No 
DataLakeHouse.io No 
Orda No 
PoppinPay No 
Shopify Yes 
Surge Social No 
WhatsApp Yes 

Integrations

Craver Yes 
DataLakeHouse.io Yes 
Orda Yes 
PoppinPay Yes 
Shopify No 
Surge Social Yes 
WhatsApp No 

Pricing Details

₹999/month
₹999 per month.
Free Trial Yes 
Free Version No 

Pricing Details

$45 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RETEN

Founded

2026

Country

India

Website

reten.in

Vendor Details

Company Name

Block

Founded

2009

Country

United States

Website

squareup.com/us/en/software/loyalty

Product Features

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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