Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.
Description
Register and incentivize your customers seamlessly through your POS system or Square Online without the need for any extra software or hardware. Starting at just $45 per month, the pricing varies according to the total number of loyalty visits at each site. Businesses using Square Loyalty report a remarkable 26% rise in the frequency of customer visits. You can effortlessly monitor returning customers’ points and reward histories, enabling a more tailored approach to customer engagement through your loyalty program. The Square Dashboard provides insights into metrics such as the total number of loyalty customers, loyalty rewards distribution, and identifies your top loyalty patrons. Additionally, you have the capability to analyze and compare spending and visit patterns between loyalty and non-loyalty customers. Customers receive automated text notifications whenever they earn points or rewards, ensuring they stay informed and keep your business in their thoughts. You can reward customers directly at the point of sale or during online checkout by simply entering their phone number to apply their rewards, enhancing the overall shopping experience. This streamlined process not only benefits customers but also fosters a stronger connection between them and your business.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Craver
No
DataLakeHouse.io
No
Orda
No
PoppinPay
No
Shopify
Yes
Surge Social
No
WhatsApp
Yes
Integrations
Craver
Yes
DataLakeHouse.io
Yes
Orda
Yes
PoppinPay
Yes
Shopify
No
Surge Social
Yes
WhatsApp
No
Pricing Details
₹999/month
₹999 per month.
Free Trial
Yes
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RETEN
Founded
2026
Country
India
Website
reten.in
Vendor Details
Company Name
Block
Founded
2009
Country
United States
Website
squareup.com/us/en/software/loyalty
Product Features
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes