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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.

Description

Rewardz by ZepoteQ is a WhatsApp loyalty program that helps businesses increase customer retention, repeat purchases, and customer lifetime value. The system uses QR code rewards and WhatsApp automation to engage customers right after they make a purchase. Instead of asking customers to download a mobile app, Rewardz lets them participate through WhatsApp, making the loyalty experience faster and easier to access. Customers can scan a QR code, connect with the brand, and earn reward points through a simple guided flow. Businesses can use Rewardz to create a more direct post-purchase relationship with customers and encourage them to return. The platform is designed for brands that want loyalty engagement without the friction of app installation or complex setup. Rewardz can support customer engagement campaigns, rewards tracking, repeat purchase incentives, and purchase-based loyalty flows. As part of ZepoteQ’s product portfolio, it fits alongside the company’s broader IT services, website development, software, and SaaS solutions. By combining WhatsApp, QR codes, automation, and rewards, Rewardz gives businesses a simple way to turn everyday purchases into ongoing customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Shopify Yes 

Integrations

WhatsApp Yes 
Shopify No 

Pricing Details

₹999/month
₹999 per month.
Free Trial Yes 
Free Version No 

Pricing Details

$50/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RETEN

Founded

2026

Country

India

Website

reten.in

Vendor Details

Company Name

ZepoteQ

Founded

2025

Country

India

Website

zepoteq.com

Product Features

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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