Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Retell AI is a cutting-edge platform designed to empower organizations in the development, testing, deployment, and oversight of AI-driven voice agents, enhancing customer engagement effortlessly. It boasts functionalities such as call transfers, appointment management, and seamless knowledge base integration, enabling the generation of realistic conversations with little delay. The platform is compatible with multiple telephony systems and features multilingual support, positioning it as an ideal solution for international businesses. Retell AI's scalable architecture guarantees dependable performance, adeptly managing significant call volumes. Furthermore, it offers extensive monitoring tools to assess call effectiveness and user sentiment, encouraging ongoing enhancements of voice agents while fostering a better understanding of customer needs. This comprehensive approach ensures that businesses can adapt and thrive in a rapidly changing digital landscape.

Description

The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard. Notable features include: - Seamless integration with ViciDial, where AI agents function as standard agents within campaigns - A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality - Real-time monitoring capabilities along with disposition codes - Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks - Support for more than 100 languages to cater to diverse demographics - Extremely low latency with response times under 500 milliseconds - Efficient lead routing and qualification processes - Automatic updates to CRM systems following calls - Comprehensive call recording and transcription services - The ability to scale operations to manage over 2000 concurrent calls These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Bigin by Zoho CRM No 
ElectroNeek Yes 
ElevenLabs Yes 
GoHighLevel No 
Google No 
Hamming Yes 
Kommo No 
Mercury 2 Yes 
Microsoft 365 No 
Motileo Yes 
Operata Yes 
Salesforce No 
Shopify No 
Slack No 
TikTok Shop No 
VICIdial No 
Workers by Delos Yes 
Zendesk No 

Integrations

Axis LMS No 
Bigin by Zoho CRM Yes 
ElectroNeek No 
ElevenLabs No 
GoHighLevel Yes 
Google Yes 
Hamming No 
Kommo Yes 
Mercury 2 No 
Microsoft 365 Yes 
Motileo No 
Operata No 
Salesforce Yes 
Shopify Yes 
Slack Yes 
TikTok Shop Yes 
VICIdial Yes 
Workers by Delos No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Retell AI

Founded

2023

Country

United States

Website

www.retellai.com

Vendor Details

Company Name

nPathi

Founded

2024

Country

Romania

Website

nPathi.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Alternatives

Alternatives

Amazon Lex Reviews

Amazon Lex

Amazon
VICIdial Reviews

VICIdial

Vicidial Group